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๐Ÿ”’Managed IT & Cybersecurity

IT Services ThatProtect & PowerYour Business

Stop worrying about technology and start growing your business. Our managed IT services provide 24/7 monitoring, cybersecurity protection, and expert supportโ€”all for a predictable monthly cost.

99.9%
Uptime SLA
< 2hr
Response Time
24/7
Monitoring
100%
Customer Satisfaction
๐Ÿ–ฅ๏ธYour Outsourced IT Department

Managed IT Services

Complete IT management so you can focus on your business. From helpdesk support to strategic IT planning.

Essential IT

managed it

Complete IT support with security included - more value than competitors at $125+

$99/user/mo

Setup in 1-2 days

Includes:

  • Remote helpdesk support (M-F 8AM-6PM)
  • 24/7 system monitoring & alerts
  • Enterprise antivirus/anti-malware
  • Email security & phishing protection (included)
Learn More โ†’

Business Pro

managed it

Full managed IT with backup, security monitoring, and MFA - $175+ value at $129

$129/user/mo

Setup in 3-5 days

Includes:

  • All Essential IT features
  • Priority support (2-hour response SLA)
  • Cloud backup with daily snapshots (included)
  • Dark web credential monitoring (included)
Learn More โ†’

Complete IT

managed it

IT + Security combined - EDR, SIEM, training, and dedicated support in one package

$179/user/mo

Setup in 5-7 days

Includes:

  • All Business Pro features
  • Endpoint Detection & Response (EDR)
  • SIEM log monitoring and analysis
  • Security awareness training program
Learn More โ†’

Enterprise IT Solutions

managed it

Full-service IT department replacement with dedicated resources and 24/7 support

Custom Quote

Onboarding in 2-4 weeks

Includes:

  • All Complete IT features
  • Dedicated account team (not just manager)
  • 24/7/365 support with 30-minute SLA
  • Full compliance management (HIPAA, PCI, SOC2, CMMC)
Learn More โ†’
๐Ÿ”’Protect Your Business

Cybersecurity

Defend against ransomware, phishing, and data breaches with enterprise-grade security solutions.

Security Essentials

cybersecurity

Core cybersecurity protection - antivirus, firewall management, email security

$29/user/mo

Deployed in 1-2 days

Includes:

  • Enterprise antivirus/anti-malware
  • Email security and spam filtering
  • Phishing protection
  • Firewall management
Learn More โ†’

Advanced Threat Protection

cybersecurity

Advanced security with EDR, SIEM, dark web monitoring, and incident response

$59/user/mo

Deployed in 3-5 days

Includes:

  • All Security Essentials features
  • Endpoint Detection & Response (EDR)
  • SIEM log monitoring and analysis
  • Dark web credential monitoring
Learn More โ†’

Security Assessment

cybersecurity

Comprehensive security audit with vulnerability assessment and remediation plan

$1,500

1-2 weeks

Includes:

  • Network vulnerability scanning
  • External penetration testing
  • Password and access review
  • Email security assessment
Learn More โ†’

Compliance Services

cybersecurity

HIPAA, PCI-DSS, SOC2, CMMC compliance assistance and documentation

Custom Quote

Varies by framework

Includes:

  • Compliance gap assessment
  • Policy and procedure development
  • Technical controls implementation
  • Employee training programs
Learn More โ†’
โ˜๏ธModern Infrastructure

Cloud Solutions

Microsoft 365 management, cloud backup, and migration services to modernize your IT.

Microsoft 365 Management

cloud

Complete Microsoft 365 administration, support, and optimization

$15/user/mo

Setup in 1-3 days

Includes:

  • Microsoft 365 tenant administration
  • User provisioning and management
  • Security and compliance configuration
  • Teams and SharePoint administration
Learn More โ†’

Cloud Backup Solutions

cloud

Automated cloud backup for endpoints, servers, and Microsoft 365

$10/user/mo

Deployed in 1-2 days

Includes:

  • Endpoint backup (workstations/laptops)
  • Server backup
  • Microsoft 365 backup
  • Automated daily backups
Learn More โ†’

Cloud Migration

cloud

Migrate on-premise infrastructure to cloud (Azure, AWS, Google Cloud)

From $2,500

2-8 weeks depending on scope

Includes:

  • Infrastructure assessment
  • Cloud architecture design
  • Migration planning and timeline
  • Data migration
Learn More โ†’
๐Ÿ”งFlexible Options

IT Support & Projects

On-demand support, network installation, and consulting for businesses of all sizes.

Break/Fix Support

support

On-demand IT support billed hourly for businesses not ready for managed services

$125/hour

Same-day to next-day response

Includes:

  • Remote support
  • On-site support (Houston/Conroe area)
  • Hardware troubleshooting
  • Software installation and support
Learn More โ†’

Network Installation

support

Business network design, installation, and configuration

From $500

1-5 days depending on scope

Includes:

  • Network design and planning
  • Equipment recommendations
  • Router and firewall setup
  • Switch installation
Learn More โ†’

IT Consulting

support

Strategic IT consulting for technology planning and decision-making

$150/hour

Varies by engagement

Includes:

  • Technology strategy development
  • IT roadmap planning
  • Vendor evaluation and selection
  • Budget planning assistance
Learn More โ†’

Why StephensCode MSP?

IT Support You Can Trust

๐Ÿ•

24/7 Monitoring & Support

Your systems are monitored around the clock. When issues arise, we're on itโ€”often before you even notice.

Always-On Protection
๐ŸŽ–๏ธ

Veteran-Owned Business

Military discipline meets IT expertise. We bring the same dedication and attention to detail to protecting your business.

14+ Years Experience
๐Ÿ“

Local Houston-Area Team

Based in Conroe, we provide on-site support throughout Houston, The Woodlands, Spring, and surrounding areas.

On-Site When Needed
๐Ÿ’ฐ

Predictable Monthly Costs

No surprise IT bills. Know exactly what you'll pay each month with our transparent per-user pricing.

From $99/user/mo

Frequently Asked Questions

Managed IT Services FAQ

What is included in managed IT services?

Our managed IT services include 24/7 system monitoring, helpdesk support, cybersecurity protection (antivirus, firewall, threat detection), backup and disaster recovery, Microsoft 365 management, patch management, and strategic IT consulting. The specific features depend on your planโ€”Essential IT ($99/user), Business Pro ($129/user), or Complete IT ($179/user).

How much do managed IT services cost?

We offer transparent per-user pricing: Essential IT at $99/user/month, Business Pro at $129/user/month, and Complete IT at $179/user/month. Enterprise pricing is custom for organizations with 50+ users. This predictable pricing replaces unpredictable hourly IT bills with a fixed monthly cost.

What areas do you provide IT support?

We provide on-site IT support throughout the Houston metropolitan area including Conroe, The Woodlands, Spring, Tomball, Katy, Sugar Land, Pearland, Cypress, and Humble. Remote support is available nationwide for clients who don't need physical on-site visits.

How fast is your response time?

We guarantee response times based on issue severity: Critical issues (system down) get immediate response with a 2-hour resolution target. High priority issues get 4-hour response. Standard requests are addressed within 8 business hours. Our 24/7 monitoring often catches and resolves issues before you notice them.

Do you provide cybersecurity services?

Yes, cybersecurity is core to our managed IT services. All plans include email security, antivirus, and firewall management. Higher tiers add endpoint detection and response (EDR), dark web monitoring, security awareness training, and SIEM (Security Information and Event Management). We also offer standalone Advanced Threat Protection services.

Can you support our Microsoft 365 environment?

Absolutely. We're Microsoft 365 specialists. We handle user provisioning, license management, email configuration, SharePoint administration, Teams setup, security policies, and ongoing optimization. We can also migrate you to Microsoft 365 if you're on legacy systems.

What's the difference between MSP and break-fix IT?

Break-fix IT means you call someone when something breaks, pay hourly, and hope they're available. Managed IT (MSP) means proactive monitoring, maintenance, and support for a flat monthly fee. We catch problems before they cause downtime, and you get predictable IT costs instead of surprise repair bills.

How do we get started with managed IT services?

Start with a free IT assessment. We'll evaluate your current infrastructure, identify vulnerabilities, and recommend the right service level. There's no obligationโ€”just honest advice about your IT needs. If you decide to move forward, onboarding typically takes 1-2 weeks.

Is Your Business Protected?

Get a free IT assessment to identify vulnerabilities and opportunities. No obligation, no sales pressureโ€”just honest advice about your technology.